My organisation needs help! Where do I start?
We’re here to help. First, register your Cause on forgood. You’ll find the Register link on the top navigation – choose the Cause option, not the User option.
Registration is a short but important process. Have the following documents and content ready to speed things up:
• Proof that your Cause is older than 1 year
• Your Non Profit Certificate
• Your PBO Certificate and 18A SARS letter (if applicable)
• Your company logo (in .JPG or .PNG form), preferably in a square layout.
• Audited financials (highly recommended)
• Your social media details
• Someone in your organisation who can manage and respond to Users when they start volunteering or donating. Preferably, this person should be using a centralised email address (e.g. email@example.com) so contact between forgood and your Cause won’t break through staff resignations or movement.
• An idea of 3-5 things that your Cause really needs – particularly where volunteers or donations of goods would work.
During registration, describe your Cause carefully to differentiate your Cause on the site. You’ll only be required to capture one Need up front – but evidence shows that Causes getting the most benefit out of forgood often have more than 5 Needs at any one time.
After registration, log into your profile and add extra information, capture further Needs and make sure to include your social media details so our Users can become your Fans!
Do I have to pay anything to list my organisation on forgood?
No, there is no cost.
How can my organisation benefit from forgood?
Forgood gives you the chance to connect with people who have the skills or goods your Cause needs to solve problems and keep serving the community.
Forgood also acts as an additional marketing platform, exposing the work that you’re doing to more people who may be able to help.
To get the most benefit out of forgood – focus on creating, maintaining and always adding fresh Needs. These are the opportunities that our Users and Business Clients are attracted to.
Remember that the quality of your Cause Profile Page, your active Needs and your star rating will directly effect the likelihood of getting chosen to be part of forgood’s Corporate Programmes. The better you perform on the platform – the more good stuff comes your way!
How do I optimise my forgood profile?
Make sure you tell people about your organisation and why they should support your Cause. Describe your cause using short sentences; use bullet points and highlight differentiators.
Load as many Needs as possible! You can do this easily on your Cause Dashboard after you’ve signed up and logged in. Just click NEEDS and follow the prompts!
Make sure you also upload Documents (audited financials, impact reports, narratives and brochures) – these help add credibility and increase your reputation and visibility on the site. We also have features where you can capture Stories (news articles, happenings, events etc.) and photo galleries.
You can also populate short bio’s and pictures of your team.
Finally - quick responses to Users is by far the most important factor in optimising your profile performance and star rating.
What happens when someone offers to help my Cause?
When someone offers to volunteer or give items to your Cause, we will send you a notification with all the relevant details. You will then need to contact him or her to complete the transaction.
Pay attention to these notifications. When some responds to a Need, that response is coming directly to you and no one else. We’d advise responding quickly and personally – this is how the best relationships are built up.
When you receive an Offer, know that is has been sent to multiple Causes. If you’re not interested in the Offer, ignore it. If you are interested, respond QUICKLY (we’ve found that quick responses are by far the easiest way to win Offers) and include a short but strong motivation of why you need that Offer and what you can do with it.
Can I register more than one Cause?
Only one Cause can be registered per email address. If you would like to be the admin of more than one Cause, you will have to use two separate e-mail addresses.
If you would like to have more than one administrator for your Cause (and therefore access the Cause Dashboard where you can load Needs and edit your Cause Profile), the other administrator will have to use the e-mail address you signed up with to login.