What does an Ambassadorship look like from the inside?
by Esethu Mbulawa, forgood Ambassador.
From the moment an intern steps into the office, they are immersed in a learning environment.
Daily tasks may range from administrative support and project assistance to attending meetings and shadowing experienced professionals.
Each assignment, no matter how small, contributes to a deeper understanding of the organisation's operations and culture.
Eight months ago, I walked through the doors of forgood as a nervous but eager intern, uncertain about what awaited me. Today, I find myself looking back with deep gratitude and a clearer sense of purpose. What began as a simple internship has evolved into a journey of self-discovery, growth, and impact both personal and professional.
When I think about these past months, the first word that comes to mind is accountability. I quickly realised that being part of a dynamic team meant taking ownership of my tasks, no matter how big or small.
Accountability taught me to see every deadline as a promise not only to the organisation but to myself. Each project became an opportunity to prove that I could be trusted, not just to deliver, but to deliver with integrity and care.
With that came responsibility. There were moments that tested my patience, focus, and resilience days when I had to manage multiple tasks, adapt to shifting priorities, and still maintain professionalism. But through those challenges, I learned that responsibility isn’t just about completing tasks; it’s about showing up consistently, with the right attitude and willingness to learn.
One of the most transformative aspects of this internship has been collaboration. Working within a team as dedicated and supportive as the one at forgood has reshaped how I view teamwork. I’ve witnessed how open-minded conversations spark creativity, how collective problem-solving builds stronger outcomes, and how encouragement shared in even the smallest ways can turn pressure into motivation. I’ve learned that good collaboration isn’t about everyone thinking alike, but about everyone thinking together.
Mentorship plays a vital role in shaping the intern experience. Supervisors and team members often serve as guides, offering insights, feedback, and encouragement. These relationships foster confidence and help interns navigate challenges such as time management, communication, and adapting to new responsibilities. And I personally had the best manager, she held my hand from day one and taught me very well, that I know how to navigate my way in, under any circumstances within the workspace. That led to a successful smooth experience outside and inside the office.
Beyond technical skills, internships cultivate professionalism, initiative, and self-awareness. Interns begin to identify their strengths, clarify career interests, and build networks that may influence future opportunities. Through every project, meeting, and challenge, I’ve also discovered more about myself. I’ve learned to balance confidence with humility to speak up when I have something to contribute, but also to listen when others share insights I hadn’t considered.
If my first article was about embracing new beginnings, this one is about embracing becoming more accountable, more confident, more collaborative, and, most importantly, more self-aware.
From intern to impact, this has been a journey worth every moment!
